What's included?

- On-site training for up to six delegates at one fixed price
- Fully comprehensive training manual
- Four week email support
- v47 Training QuickTip cards for all delegates
- Certificate of Achievement
- Feedback and Evaluation report
- £50 v47 Training Voucher redeemable against future courses

Course Outline

Introduction to Outlook 2000
What is Outlook?
Starting Outlook
Closing Outlook 2000
The Outlook 2000 Screen
The Outlook Bar

Contacts Folder
What are Contacts?
The Contacts Screen
Viewing Contacts
Printing Contacts
Adding a Contact
Adding a Contact - Details Folder
Adding a Contact - Journal Folder
Editing a Contact
Searching for a Contact
Sending a Letter to a Contact

Electronic Mail
What is Electronic Mail?
Inbox Folder
Inbox Screen
Message Status Icons
Reading Messages
Sorting the Inbox
Message Flags
Search for a Message
Sending a Message
Sending a Message - Select Names
Spell Check your Message
Setting Message Options
Formatting Your Message
Replying to a Message
Forwarding a Message
Attaching a File to a Message
Opening an Attached File
Saving an Attached File
The Sent Items Folder
The Outbox Folder

Calendar Folder
The Calendar Screen
Navigating the Calendar
Calendar Views
Organizing a Meeting
Organizing a Meeting - Continued
Responding to a Meeting Request
Scheduling an Appointment
Scheduling an Event
Recurring Appointments
Printing the Calendar

Tasks Folder
What are Tasks?
The Tasks Screen
Sorting the Tasks Folder
Creating a New Task
Deleting a Task
Assigning a Task to Someone Else
Creating a Task Request
Responding to a Task Request
Updating a Tasks Status
Task Status Reports
Searching for Tasks

Outlook Today Folder
Customizing Outlook Today

Journal Folder
What is the Journal?
Viewing Entries in the Journal
Making Entries in the Journal
Automating the Journal

Notes Folder
What are Notes?
Viewing Notes
Creating a Note
Organizing Notes
Searching for Notes

Deleted Items Folder
The Deleted Items Folder