What's included?

- On-site training for up to six delegates at one fixed price
- Fully comprehensive training manual
- Four week email support
- v47 Training QuickTip cards for all delegates
- Certificate of Achievement
- Feedback and Evaluation report
- £50 v47 Training Voucher redeemable against future courses

Course Outline

1. INTRODUCTION TO OUTLOOK 2003

What is Outlook 2003?
Create a Message
Mail Customization
Opening and Replying

2. OUTLOOK 2003 INTERFACE

Outlook 2003 Workspace
Customize Outlook Today

3. THE TOOLBARS

The Standard Toolbar
Outlook Shortcuts
Other Shortcuts

4. CONTACTS

The Contact list

5. TASKS

Task Management

6. NOTES AND JOURNAL

Note Development
The Journal
7. MANAGEMENT

Message Management
Folder Management

8. MEETINGS, APPOINTMENTS AND EVENTS

Appointments
Events
Meetings

9. OUTLOOK AND THE WEB

Newsgroups
Instant Messenger
NetMeeting
Calendar

10. SAVING AND ARCHIVING