What's included?

- On-site training for up to six delegates at one fixed price
- Fully comprehensive training manual
- Four week email support
- v47 Training QuickTip cards for all delegates
- Certificate of Achievement
- Feedback and Evaluation report
- £50 v47 Training Voucher redeemable against future courses

Course Outline

Introduction to Outlook XP
What is Outlook?
Starting Outlook
Closing Outlook XP
The Outlook XP Screen
The Outlook Bar

Contacts Folder
What are Contacts?
The Contacts Screen
Finding a Contact
Printing Contacts
Adding a Contact
Sorting Contacts
Creating a Distribution List

Electronic Mail
What is Electronic Mail?
Inbox Folder
Inbox Screen
Reading Messages
Opening an Attachment
Saving an Attachment
Replying to a Message
Forwarding a Message
Selecting a Message Recipient
Marking Messages Unread
Using the Preview Pane Options - Marking Messages Read
Recalling a Message
Deleting a Message
Adding a Signature to a Message
Organising Messages with Colour
Using Message Stationery
Modifying Message Formats
Modifying the Settings
Modifying Delivery Options
Using Rules

Meetings, Appointments and Events
Adding an Appointment to a Calendar
Inviting Attendees
Editing an Appointment
Setting Recurring Appointments
Assigning a Category to an Appointment
Deleting an Appointment
Scheduling an Event
Using Permissions
Settomg Permissions
Viewing Other User's Calendars
Scheduling a Meeting
Changing an Existing Meeting
Replying to a Meeting Request
Suggesting a New Meeting Time
Tracking Meeting Responses
Updating a Meeting
Cancelling a Meeting

Tasks Folder
What are Tasks?
Adding a Task
Updating a Task
Editing a Task
Sorting Tasks
Assigning a Task

Outlook Today Folder
Customizing Outlook Today

Notes and Journal
Creating a Note
Moving a Note
Assigning Contacts to a Note
Resizing a Note
Assigning Categories to a Note
Using the Journal
Creating New Journal Entries

Management
Sorting Messages
Moving Messages between Folders
Searching for Messages
Creating a New Folder
Moving Folders
Using Offline Folders
Synchronizing Folders
Deleting a Folder

Outlook and the Web
Using Newsgroups
Subscribing to a Newsgroup
Reading Newsgroup Messages
Using Instant Messenger
Using NetMeeting
Setting up NetMeeting
Saving a Calendar as a Web Page

Saving and Archiving
Saving Messages
Saving in Alternate File Formats
Archiving Messages Automatically
Archiving Messages Manually
Protecting Personal Folders